Archive for June, 2012

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Easy Ways to Improve Your CLEAR 4G Speed

June 26th, 2012

Want to improve your CLEAR 4G download speed? If you’re having problems connecting to the CLEAR 4G network, try these top 4 tips for maximizing your CLEAR 4G signal:

1. Clearing your cache and cookies

Sometimes your computer can hold onto old data and this extra information can slow down your ability on the web. You can delete temporary internet files and cookies in your internet browser’s settings.

Google Chrome

Chrome

Google Chrome cache

Internet Explorer

IE

Internet Expl Option

Delete Browsing history

Firefox

Firefox

Firefox Options

Network Advanced

2. Place away from other electronic devices

Other devices can cause interference with your CLEAR 4G signal. Household appliances like radio, TV, refrigerator and microwave can all cause slower speeds. Eliminating the amount of other wireless-capable devices around your modem can also help.

3. Do not plug your modem into a power strip or extension plug

Your CLEAR modem should be plugged in directly to a wall outlet. Using a surge protector can be great for other equipment. But sometimes the inconsistency of power that the modem receives can cause it to cycle on and off.

4. Position near window

This helps your modem connect to the CLEAR 4G network without getting interference from building materials like concrete and metal that can degrade signal strength. Watch out for trees- sometimes trees with thick leafs and branches can degrade signal strength.

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If you’ve tried these steps and your speeds still aren’t improving, visit our Facebook and Twitter pages. We’re here to help! You can also chat with one of our online reps. Just visit www.clear.com and CLICK TO CHAT.

 

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How CLEAR 4G Prepares for Hurricane Season

June 20th, 2012

Hurricane season is here – are you prepared? We know you rely on your internet to stay informed and connected, especially during a natural disaster. To maintain your service during these events our expert team of Network Engineers monitor reports for developing tropical storms and hurricanes. Once they determine that a significant storm poses a threat, local markets are notified so that they can move into action.

At CLEAR we ensure that our affected markets have the needed supplies, engineering staff and support to handle the storm and minimize the impact to our 4G network. In a case of widespread power outages, our engineers are mobilized with large diesel generators and fuel to keep operations maintained. Our local Field Operations teams work to ensure that the integrity of our network is maintained when you need it most.


Make sure you do your part to stay safe during this hurricane season. Here are some simple tips from FEMA

Be informed: what to do before, during and after an emergency

Make a plan: prepare, plan and stay informed

Build a kit

  • One gallon of water per person per day for at least three days for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food, can opener
  • Battery-powered or hand crack radio and a NOAA Weather Radio with tone alert
  • Flashlight and extra batteries
  • First aid kit
  • Whistle
  • Dusk mask
  • Moist towelettes
  • Garbage bags
  • Wrench of pliers to turn off utilities
  • Map

Get involved: support community preparedness

Ask your local community leaders for specific information on alerts and evacuation routes. Stay safe!

 

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CLEAR Superstar: Student, Internet Enthusiast and CLEAR Fan

June 13th, 2012

A month ago we received the following post on our CLEAR 4G Facebook page about a high school student’s experience with CLEAR 4G:

How cool is that?! Thanks so much Farhan for sharing your CLEAR 4G with your fellow students! Farhan currently uses one of our CLEAR Spot devices, the CLEAR 4G Apollo.

To see what mobile devices we currently sell visit Clear.com/devices
We wanted to know more about how Farhan uses and shares his device, here is what he had to say:

What do you like most about your CLEAR Spot?
It’s way simpler than I thought it could be. Seriously, I haven’t ever used a mobile device that only required me to turn it on and click accept on the terms and conditions. I was prepared to tackle some complicated guide, but I didn’t even need one. It’s clean, simple, and made for sharing. Even the web interface on my CLEAR Spot is generations ahead of other wireless routers I have used.

Where is your favorite place to use your CLEAR Spot?
My school (obviously) and anywhere really when I’m traveling. On the Lightrail that services our community, it’s also amazing getting internet for most of my trip.

If you could take your CLEAR Spot anywhere within our 4G network, where would you go?
There would be two answers. #1 is Hawaii. I think it’s simply amazing that Clear’s already covers Hawaii. Though it might be a while before I visit Hawaii, it’s pretty cool I’ll get high speed wireless internet there too. At least for internet, I’ll be able to travel there with a Hakuna Matata attitude!

Speaking of Hakuna Matata, I think that’s why I really like CLEAR. No worries.

#2 would be Seattle! I’ve heard of Silicon Valley plenty and live next to NYC, but whether by watching Food Network shows involving doughnut shops near Seattle Public Library or finding inspiring TED talks from speakers in the area, Seattle has been tucked away in my list of places to visit one day.

Farhan says next he will try and video chat across his school bus and use his CLEAR Spot for his start-up and community projects. Thank you so much Farhan for the kind words! And thanks for being a CLEAR Superstar. To show our gratitude, your next month of service is ON US!

Will you be our next CLEAR Superstar? Share your CLEAR 4G experience on our Facebook and Twitter pages!

 
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