Legal Information Index

911 Information
Learn more about 911 with CLEAR Internet Phone Service.

Acceptable Use Policy
Find standards for acceptable use of Clearwire products and services.

Clearwire Internet Phone Service Addendum
Read the terms of service that apply to the Clearwire Internet Phone service.

CLEAR Internet Phone Service Addendum
Read the terms of service that apply to the CLEAR Internet Phone service.

Copyright
Read CLEAR's copyright statement.

Copyright Infringement Claims
Read the notice and procedure for making claims of copyright infringement.

Corporate Governance
Access a copy of CLEAR's corporate governance document here.

End User License Agreement
Read the End User License Agreements that apply to third party software.

Law Enforcement Requests
Learn how CLEAR handles law enforcement requests.

Privacy Policy
Learn how CLEAR handles your privacy and collection of personal information.

Service Announcements
Check here for announcements relating to CLEAR services.

Telecommunications Relay Service
Check here for information relating to CLEAR's Telecommunication Relay Service.

Terms of Service
Read CLEAR's terms and conditions for use of wireless broadband services.

Visitor Agreement
Learn about terms for using the CLEAR Web site (www.clear.com).

Wi-Fi Terms and Conditions
Read terms and conditions for consumer use of operating CLEAR Wi-Fi hotpots.

Wi-Fi Venue Terms and Conditions
Read terms and conditions for public venues of CLEAR Wi-Fi hotpots.

Return and Cancelation Policy
Read terms and conditions for return and cancelation policy.

Where Will You Use CLEAR?

Enter your address and ZIP Code to confirm your coverage.

Are you sure?

Changing your coverage area may affect the availability of items in your cart. Check a new address:

* Required Field

Coverage Checker

Great! CLEAR Home and CLEAR Mobile Coverage is available at this address.

Continue

Combine & Save

You can save up to $35 when you select a Home and Mobile bundle. See our special offers.

Coverage Checker

Great! CLEAR Special Plans are available at this address.

Continue

We're sorry but you do not qualify for the Innovation Network

Check back often to see if we add your location to the Innovation Network.

To see the current Innovation Network coverage area click here

You may still sign up for the Developer Portal click here

Shipping Address Restriction

The device must be shipped to an address within the pre-approved Bay-Area zipcode.

Why do we ask for credit card

A user credit card is necessary to open an account with CLEAR even if there is no charge or purchase for two reasons:

1. A CLEAR user account enables the user to purchase accessories so a credit card is required

2. We use credit card as way to authenticate the user.

If no purchase was selected in the order, your credit card will not be charged.

Service Area Requirement

Location where the user intends to use the service. This must be a pre-approved Bay-Area zipcode for the Innovation Network Offer.

Coverage Checker

Great! Your address qualifies for Clearwire Broadband Service

We're sorry.

We do not currently offer CLEAR service at this location. Check another address:

* Required Field

How do you want to proceed?

We're Sorry!

The address you entered does not have coverage. However, that doesn't mean you can't use CLEAR around your city, or even in your neighborhood. CLEAR Super Fast Mobile Internet allows you to get online from most of the places you spend your time so you can stream movies, TV, play online games and video chat on the go, at speeds as fast as CLEAR at home.

Check out all the great places you can use CLEAR

Where Will You Use CLEAR?

Enter your address and ZIP Code to confirm your coverage.

Coverage Checker

We're Sorry: the offer you selected is currently not available in your area, but we have better offers for a limited time.

Continue

Coverage Checker

We're sorry: you do not qualify for these offers, but please check out our great national offers.

Continue

Coverage Checker

We're sorry: The device you selected is not available at this address.

Continue

In order to select the new Device please remove your existing selection from the Cart first.

Are you sure?

Removing Service may affect your device selection.

Are you sure?

Please choose what device you would like to remove.

loading ...

View All Features & Accessories

Are you sure?

MAC ID Validation

Enter your MAC ID here

MAC Address Example: 08AA69DB02FC

Need help identifying your MAC Address?

The MAC ID (Media Access Control Identifier) is a set of 12 alphanumeric characters on each WiMAX device used to identify your device on the CLEAR network. The MAC ID is listed on the label on the bottom of your device and is preceded by the letters “MAC”.

Select the type of device you own to view a sample MAC Address